Installation guides

Device-by-device steps: install your player, add your line, refresh the guide, and verify playback.

Pick your device, follow the steps in order, then test live TV and the guide. For product capabilities, see Features or FAQ.

Use the credentials from your welcome emailRefresh EPG after the first loginPrefer wired Ethernet for 4K
Amazon Fire TV & Fire Stick
Install a supported IPTV player from the store or sideload, then add your playlist or Xtream login.
  1. Open the Amazon Appstore and search for the player named in your setup email (or use Downloader with the APK link we provide, if applicable).
  2. Launch the app and choose Xtream Codes API, M3U URL, or the login method your subscription uses.
  3. Enter the server URL, username, and password exactly as shown—no extra spaces.
  4. Save the profile, then open the live TV list. If channels are empty, pull to refresh or use the app’s “update playlist” option.
  5. In EPG settings, enable the guide and pick your region or timezone if prompted.
Android TV & Google TV
Works on Chromecast with Google TV, Nvidia Shield, and built-in Android TV sets.
  1. Install the recommended player from Google Play (link in your welcome email when we specify one).
  2. Add a new playlist or portal using Xtream, Stalker/MAC, or M3U—match the format your line uses.
  3. After the first sync, wait for VOD and series categories to populate; large libraries can take a minute.
  4. Turn on hardware decoding in the player settings if you see stutter on 4K channels.
  5. Set the system display refresh rate to match content when your device exposes that option.
Samsung (Tizen) & LG (webOS)
Many smart TVs have limited store apps; an external stick is often the smoothest option.
  1. Search your TV’s app store for the player we support. If it is not listed, use a Fire TV Stick or Android box on HDMI instead.
  2. Where the app exists, sign in with the credentials or activation code from your dashboard.
  3. Disable energy-saving picture modes that add heavy processing—they can increase latency on live TV.
  4. Use wired LAN on the TV if it has a port; otherwise place the router close to the screen for 5 GHz Wi‑Fi.
  5. If the guide is blank, re-fetch EPG from the app’s playlist or portal settings.
Apple TV
Only players available on the App Store in your region are supported—no sideloading.
  1. Install the IPTV app from the App Store when we list a compatible title for your subscription.
  2. Enter server, username, and password or paste the M3U link from your account area.
  3. Enable “Background app refresh” for the player so playlists can update overnight.
  4. Match HDMI output to SDR or HDR based on your TV to avoid unnecessary tone-mapping.
  5. If playback fails after tvOS updates, reinstall the app once and re-add your profile.
Windows & Mac
Use a dedicated IPTV desktop app or VLC with your M3U when your plan supports it.
  1. Download the player we recommend for Windows or macOS from the vendor’s official site.
  2. Import the M3U or portal URL from your account; do not host the playlist on a public paste site.
  3. Allow the app through the firewall if Windows prompts you on first launch.
  4. For VLC, use Media → Open Network Stream for single streams, or open the full M3U as a playlist file.
  5. Close VPNs temporarily if login succeeds but channels fail to load.
iPhone, iPad & Android phones
Handhelds work best on Wi‑Fi or 5G; mobile data caps apply to streaming.
  1. Install the mobile player from the App Store or Google Play using the name from your setup email.
  2. Paste or scan your activation details; avoid screenshots that crop part of the password.
  3. Disable battery optimization for the player on Android so background refresh keeps the guide current.
  4. On iOS, allow local network access if the app asks—needed for some discovery flows.
  5. Use headphones or casting to Apple TV / Chromecast when you want audio on a bigger speaker.

Before you start

Quick checks that prevent most setup tickets.

Stuck on a step?
Send your device model and a screenshot of the error—support can point you to the right player build or playlist format.